Information We Collect
When you place an order, look up an order, or contact support, we may collect your name, email, phone number, shipping address, order details, payment method, and related support messages.
Privacy Policy
Yanjing Cultural Works respects visitor and customer privacy. This page explains how we collect, use, and protect information during browsing, guest checkout, order lookup, and customer support.
How We Use Information
We use this information to process orders, arrange delivery, provide after-sales service, verify payment status, respond to requests, and improve the shopping experience.
Payments and Third Parties
PayPal, Stripe, bank transfer, and cash-on-delivery options process necessary payment information under their own service rules. We do not store complete bank card details on this website.
Retention and Protection
We keep information only as needed for order fulfillment, support, accounting records, and site security, and use reasonable technical and administrative safeguards to reduce unauthorized access risks.
Contact
To request access, correction, or deletion of order-related personal information, contact us at [email protected].